Triple Agent Talk Time.
Real Time Reporting.
Higher Conversion.

Autom8 enterprise is designed with the vision of growing your contact centre, through increased productivity, data analytics and reduced operational costs.

Benefits of the Autom8 cloud based contact centre solution

Custom Development

You are in control, you create the blueprint for your predictive dialler. We will design, develop and vigorously test your bespoke dialler to meet your business’ direct needs and requirements. We get to know our customers so we can share their vision and build a system that matches it.

Fully Compliant

Always carry out business with confidence. Our predictive dialler is fully compliant with Ofcom, PCI-DSS and ICO regulations, allowing both you and your customers to remain confident in doing business.

CRM Integration

Our predictive dialler can integrate with your current CRM seamlessly. Deliver exceptional customer experiences, create long-term customer relationships and build a prosperous rapport with your customer base. A Predictive dialler and CRM are two areas that should complement each other, we put this into practise.

 

Analyse and Make More Money

The reporting and analytics functionality allows you to drill down the metrics you need and obtain both real time and historical reports. Identify areas for improvement, formulate best practices and plan for the future with the holistic view of your contact centre that you can gain.

Multilingual 24/7 Follow the Sun Support

We pride ourselves in our Award winning specialist support team, who are here for you day and night to provide you with fast and effective assistance. Our team are totally dedicated to assisting you with any queries, 24 hours a day and 365 days a year.

API Integration

Our platform allows your CRM and applications to communicate with the dialler, automate tasks and send your leads direct to the dialler. We provide you with effective API keys which allow your emails, SMS, Social Media interactions and phone calls to automatically speak to your dialler. Your Contact Centre becomes instantly simplified and streamlined.

Disaster Proof

We have data centres located in three different geographical locations, military grade encryption and geographical redundancy so if one hosting site goes down, all functionality is carried over to the second site. We can ensure that when you’re with us, your business will be safe guarded from disaster.

 

Complete Control of Your Call Centre

As Autom8 Enterprise is a true cloud based product, you can control your business from anywhere in the world. The reporting and analytics, range of interfaces and the real time statistics provide you with complete authoritative control of every aspect within your contact centre.