Connect. Communicate. Convert.

We create the ideal Contact Centre Solution, sculpted to your business.

Get Started Product
Simply talk to more customers, book more appointments and close more deals with our Contact Centre Solution
User friendly dialler interface Automated, Pro-active and Future proof Telemarketing software

Increase in Data Penetration

Increase in Staff Retention

Increase in Customer Satisfaction

Every connection matters. The more you connect, the more you sell.
Inbound

Create the perfect customer journey through skill-based routing, IVR’s, call queue management and dynamic scripting.

Outbound

Use Preview, Predictive and Progressive dialling to increase productivity, sales and conversions. We find what fits for you.

Blended

Accommodate both inbound and outbound calls. Improve agent productivity and customer service with a blended solution.

Are You Omni Channel Ready?

When and where customers are connecting is just as important as the connection.

Provide a consistent, frequent and effective customer journey through every channel either self-service or with an agent.

Omni-Channel focuses on the conversation not the channel.

Omni-channel call centre software
Email
Voice
Social
SMS integration
Mobile
Web

Why Move To The Cloud?

Fully integrated, available on-demand and no need for hardware

Simple, powerful and flexible. Extend to multiple locations worldwide

Add functionality, boost capacity and change processes precisely when you need to

Your server will be in a purpose-built data centre with physical access restrictions, a firewall, access logs, SSL encryption on the web interface and IP address tracking

Maximum agent productivity
Lower costs
Secure and reliable
Disaster proof

Who We Have Worked With

Bracha New York
Cisco
Birmingham Children's Hospital
Viafone
Thomson Local
SLM Connect