Connect. Communicate. Convert.
We create the ideal Contact Centre Solution, sculpted to your business.Get Started Product
Increase in Data Penetration
Increase in Staff Retention
Increase in Customer Satisfaction
Create the perfect customer journey through skill-based routing, IVR’s, call queue management and dynamic scripting.
Use Preview, Predictive and Progressive dialling to increase productivity, sales and conversions. We find what fits for you.
Accommodate both inbound and outbound calls. Improve agent productivity and customer service with a blended solution.
When and where customers are connecting is just as important as the connection.
Provide a consistent, frequent and effective customer journey through every channel either self-service or with an agent.
Omni-Channel focuses on the conversation not the channel.
Fully integrated, available on-demand and no need for hardware
Simple, powerful and flexible. Extend to multiple locations worldwide
Add functionality, boost capacity and change processes precisely when you need to
Your server will be in a purpose-built data centre with physical access restrictions, a firewall, access logs, SSL encryption on the web interface and IP address tracking